Student support Your lessons, account and useful links

Need help?

Current students

Everything for
the week ahead.

Grades, resources, terms and the practical information that keeps lessons running smoothly.

01 · ACCOUNT

Family portal

Current GMA families use My Music Staff for schedules, account information and lesson administration.

Log in below to see your schedule, invoices and account details. Enrolled families receive their portal access directly — email the academy if you need a new login link.

Log in to the family portal
02 · SUPPORT

Account & payment help

Email the academy with the student’s name, teaching location and a short description of what you need.

Email account support
03 · PROGRESSION

Music grades

GMA supports accredited exam pathways, including rock and pop. Exams are a decision for the student, tutor and parent where relevant; books and exam entry involve additional fees.

Explore RIAM Exams
04 · PRACTICE

Free resources

Greg’s tutorial videos and GMA’s beginner music resources are being prepared for the new website.

Visit Free Resources
05 · GOOD TO KNOW

Rules & Regulations

Give at least 24 hours’ notice to request a replacement lesson in the same term, subject to availability and limited to two replacements per term. Lessons cancelled with less than 24 hours’ notice are not replaced, credited or refunded.

06 · HELP

Useful contacts

Email is GMA’s preferred contact method. For an account, schedule or payment question, include the student’s name and teaching location so the team can find the right details quickly.

Contact the academy

Family portal login

Your account,
one tap away.

Sign in to My Music Staff to see lesson schedules, invoices, payments and messages from the academy. Forgotten your password? Use the link in the form and a reset email will follow.

Powered by My Music Staff · Open the portal in a new tab ↗ · Need help logging in?

A note on exams

Grades are a pathway, not the only destination.

Accredited exams can give motivated students a useful structure and independent measure of progress. They are not compulsory, and a strong musical education can also be built around performance, repertoire, improvisation and playing for enjoyment.

The right choice is one made together by the student, tutor and family, with a realistic understanding of preparation time and the extra cost of books and entry fees.